Do you deliver on weekends?
Nope! Our gift boxes take weekends off. We dispatch orders Monday to Friday, with deliveries happening on those days too. If your order heads out on a Friday, it’ll kick back for the weekend and arrive the following week (delivery times vary by location).
The difference between dispatch & delivery?
Dispatch means the date we ship it, not that it's magically delivered, couriers need their time too!
Do You Deliver to PO Boxes?
Unfortunately, our current courier partner doesn’t deliver to PO Boxes. We recommend providing a physical address for faster and smoother delivery.
Can I customize a gift hamper
Our gift hampers are expertly curated for maximum "wow", but if you want to add a little extra magic, we've got you! Browse our add-ons section to personalize your gift or reach out, and we'll help make it even more special.
Can I track my order?
Absolutely! As soon as your gift box hits the road, you'll get tracking details to follow its journey. Plus, we'll send you a confirmation the moment it lands safely in its new home!
Can I specify a delivery date?
You can choose your preferred dispatch date at checkout, and we’ll do our best to time it for the perfect arrival! But since couriers like to keep us on our toes, we can’t guarantee an exact delivery date. If your gift is for a special occasion, we recommend selecting an earlier dispatch date, better early than fashionably late! , Drop us a message in the special instructions on the cart page, and we'll try our best to make it happen. If your gift happens to arrive early, don't worry, we can add a fun "No Peeking!" note.
Where do I write my message for the card?
You can add your card message on the product page right before you hit “Add to Cart.” It’s easy to find and ensures we include your thoughtful words with the gift!
How are your cheeses packaged?
To keep your cheese as fresh as possible, we dispatch all cheese orders on Monday & Tuesday to avoid them sitting in transit over the weekend.
Each cheese is carefully packed in an insulated thermal box designed for chilled items, complete with 4 ice gels to maintain the perfect temperature. This thermal box is then placed inside your gift box, alongside all the other goodies.
Please note: We’re unable to deliver cheeses to rural addresses at this time.
