I live in the UK and wanted to get my sister a housewarming present on the first day at her new home. Wickedly Indulgent delivered in all respects and would absolutely use them again. Thank you!
Unfortunately the gift was delivered the day after my niece’s birthday so that was disappointing as the order was placed in plenty of time. Apart from that the gift was much appreciated.
Great present and awesome service. The team went above and beyond to find a solution and kept communicating with me to assure me that the product will arrive at the expected time even when the courier forgot the package. Highly recommend
My husband (in Canada) ordered his mother a gift to be delivered to her in New Zealand.
The gift was just a normal basket but the card said Happy Mother’s Day.
He had just gotten standard shipping so it wouldn’t arrive on time.
He received an email the next day from Rachel saying that they have processed the order and upgraded the shipping to ensure it would arrive on time for Mother's day. We will definitely be coming back and ordering again if the customer service is that amazing! Thank you so much for such attention to our order!
Excellent communication and the gift box was exactly as shown on the website.
easy to order and great communication on delivery
Not only were the gift selection and delivery options super easy and very clear, but the turnaround was quick. This was a farewell gift for a team member who I couldn't see in her last week, and she loved the hamper and said it put a smile on her face in a busy week.
The ordering process was very easy, I had entered a couple of incorrect details which when contacted wickedly Idulgent where corrected promptly, the box was delivered within the recommended time frame and was well presented on arrival. The price of the box was reasonable and great selection of allergy friendly options.
I've watched on video and in person recipients open your boxes. It's fantastic and is always a surprise. Thank you
They did not deliver
Hi Aaron,
We’re sorry to hear you didn’t receive your gift as expected. We’ve checked the tracking and can see that our courier attempted delivery twice and left calling cards both times.
We always want our customers to have a seamless gifting experience, and we would have loved the chance to help if we had been contacted. Please feel free to reach out to us directly, we’re always happy to assist in tracking or re-arranging delivery when needed.
Kind Regards
Rachel
I had a tight deadline prior to Easter, and the gift pack arrived well within time. The product was well presented and great value. Communication was very good throughout the process form order to delivery.
Beautiful gift box for Easter delivery to NZ home. Was able to add in some extra goodies for this seasonal gift. Delivery made in time on the specified day before Easter. Would purchase again. Highly recommend.
Super easy online order process and a trusted delivery timeline.
Service was efficient and goods delivered on time and presented beautifully. Tracking and email support was perfect. Would use your gifting service again and highly recommend.
Whenever I need to buy something for my 'nearest and dearest' in NZ I look no further than "Wickedly Indulgent". I have used them on a number of occasions for Christmas, birthdays and occasional presents and have never been disappointed. First class service all round from quality and choice of products, excellent communication and smooth transactions from the start to delivery. Love the 'add-ons' (especially the alcoholic ones!) which really help to make my gifts truly exceptional and unique. Thank you, as always, for making buying a gift in NZ a real pleasure and worry free.
The recipients loved the package. It was delivered quickly. As it was for a golden wedding I asked for a yellow ribbon which was on the box.
Very helpful as I was placing order from out of Wellington and was kept updated with delivery.
Recipient enjoyed their Christmas hamper but the delivery experience was a total let down. The address was clearly a retirement address but did not use their initiative to double check the apartment number details delaying the delivery so didn't reach it on time for Christmas
Excellent communication and the gift box was exactly as shown on the website.
easy to order and great communication on delivery
Not only were the gift selection and delivery options super easy and very clear, but the turnaround was quick. This was a farewell gift for a team member who I couldn't see in her last week, and she loved the hamper and said it put a smile on her face in a busy week.